Our Philosophy
We care about creating a community where our clients feel safe, heard and valued
We know that this all starts with us. This is why everyone from the YS Physio team strives to uphold our 5 core values within the clinic and the community. But we also encourage our clients to follow these values too!
Core Values
1. Do the One-Percenters
In sport, the little actions (one tackle, one intercept, one pass etc.) can often result in changing the momentum of a game. Similarly, the best results start with that little task or action (the one-percenter) that might seem insignificant, but will eventually lead to the best possible outcomes.
2. Communication is Key
We truly listen to our clients and strive to understand what each client wants to get out of their personal physiotherapy experience. We always ask our clients how we can help them achieve their goals and communicate openly with them to involve them in their own rehabilitation process.
3. Take Imperfect Action
Sometimes we don’t take action because we want to do things perfectly. But there is no such thing as perfection! So we always try to trust our gut, take imperfect action, and get stuff done. That’s why we like Nike’s simple but great slogan…. Just Do It!
4. Go Above and Beyond
When it comes to helping our clients get back to doing the things they love, we go a little bit further in every part of the rehabilitation process. We advise our clients to do those one-percenters, to push themselves, to set goals, to be patient, and to trust the process.
5. Show Gratitude
”It’s not joy that makes you grateful, it’s gratitude that makes you joyful.” – Brené Brown
We truly believe that gratitude is the key to feeling happy and living a joyous life, and that’s why we strive to show our gratitude every day, whether it be for the little things or the big things.
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