Frequently Asked Questions

We begin by reviewing and assessing your health history in conjunction with your presenting complaint(s), and we will also evaluate your movement and function. Our overall goal is to not only treat the aggravating factor but to also diagnose and attend to the cause of the issue.

During your first appointment, we will discuss a diagnosis, collaborate on a treatment plan, and provide you with hands on treatment. An initial consultation will take about 45 minutes to an hour.

An initial consultation typically takes about 45 minutes to 1 hour, and a standard consultation takes about 30 minutes. We aim to start promptly upon your arrival and make the best use of your time during your consultation.

We recommend to wear comfortable clothes that you can easily change out of (if necessary). We also recommend you to wear clothes that are non-restrictive and that you can move freely in, as we will likely go through some exercises with you.

This varies based on your condition among other factors. During your appointment, we will discuss and establish a personalised treatment plan for you, which will tell you how often you should come in. We will also provide you with techniques to better manage and strengthen the affected areas at home. Your progression may also dictate how often you would need to see a physiotherapist.

Yes, we take private health insurance for physiotherapy! The amount covered will depend on your provider.

If you play for one of our affiliate sports teams, you will have access to sports insurance. The amount covered depends on which provider your team is partnered with.

Unfortunately, remedial massage cannot be claimed with private health.